CheckAm Support
Get help
Signed-in Patients can open Profile → Help & Support to create a request and keep replies together in the app. If you cannot access your account, email hello@checkamhealth.africa.
What to include
Describe the booking, payment or access problem in general terms. Never send passwords, verification codes, full card details, clinical results or public result-sharing tokens by email.
Report questions
For questions about how a test was performed or a report was issued, contact the performing Lab using the details shown in CheckAm. Seek appropriate professional care for health concerns or urgent symptoms.